Sales and Customer Experience Associate

2 days ago


Tampa, Florida, United States Carter'sOshKosh Full time

About Carter's

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Carter's is a leading North American apparel retailer, offering a wide range of products for babies and young children. As a Sales Associate, you will play a crucial role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

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Job Description

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The Sales Associate will be responsible for:

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  • \
  • Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits\
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment\
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience\
  • Execute and expedite point of sale/register transactions\
  • Complete floor replenishment and shipment as needed\
  • Articulate current promotional events and the brand loyalty program, including credit, to customers\
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store\
    • \

What We Offer

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Carter's offers a competitive salary, with an estimated $14-$18 per hour, depending on location and experience. In addition, employees enjoy various benefits, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more. The company also provides professional and personal development opportunities to help shape your career.

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Requirements

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To be successful in this role, you must have a positive and solutions-oriented mindset, demonstrated customer service and engagement skills, effective and professional verbal and written communication skills, and the ability to manage multiple tasks at once. You should also be able to lift 40 pounds as needed, stand or walk for extended periods of time, and climb up and down a ladder.

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Work Environment

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Carter's is a fast-paced and dynamic retail environment, requiring flexibility and adaptability from our team members. As a Sales Associate, you will work closely with colleagues to achieve sales targets and provide exceptional customer service.



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