Customer Retention Specialist
6 days ago
We are seeking a highly motivated and results-driven Customer Retention Specialist to join our team at DISH. As a key member of our Inside Sales & Retention team, you will play a critical role in influencing existing and future customer decision-making by selling the value of our products and services using a consultative approach.
Key Responsibilities- Successfully sell DISH and Boost Mobile products and services to new and existing customers
- Assess each customer's needs and offer the best value
- Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
- Effectively manage time, open to learning new methods and looking to advance as a sales contributor
- Build and maintain customer relationships
- Document customer information including demographic, billing, etc.
- Provide excellent customer service, listen to the customer and ensure their satisfaction
- Uncapped commission and no cold calling, ever
- A competitive base pay of $20.50/hour, with the potential to earn significantly more based on performance
- Paid training and ongoing development to maximize your career potential
- Medical, dental and vision insurance benefits
- Paid time off, 401(k) with company-matched funds, employee stock purchase plan and tuition reimbursement
- Complimentary DISH TV programming at your home, plus deeply discounted Sling TV and Boost Mobile plans
- Rewards and Recognition program offering food days, high-value prizes, elaborate trips and so much more
- Excellent verbal, written and interpersonal communication skills
- High school diploma; college graduates preferred
- Pre-employment screen, which may include a drug test
- Must be able to work full-time, on-site in one of our Direct Sales facilities
- Must have open availability to work provided schedules
- Have a smartphone or other device with an active network connection
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Customer Retention Specialist
4 days ago
Roseland, New Jersey, United States DISH Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Retention Specialist to join our team at DISH. As a key member of our Inside Sales & Retention team, you will play a critical role in influencing existing and future customer decision-making by selling the value of our products and services using a consultative approach.Key...
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Customer Retention Specialist
4 days ago
Roseland, New Jersey, United States DISH Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Retention Specialist to join our team at DISH. As a key member of our Inside Sales & Retention team, you will play a critical role in influencing existing and future customer decision-making by selling the value of our products and services using a consultative approach.Key...
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Customer Retention Specialist
2 weeks ago
Roseland, New Jersey, United States DISH Full timeCompany Overview:DISH, a subsidiary of EchoStar, has been at the forefront of connectivity innovation for over four decades. Our extensive portfolio includes satellite television services, live streaming, on-demand content, smart home installations, mobile solutions, and the development of America’s First Smart Network.Our brands encompass EchoStar,...
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Customer Retention Specialist
1 week ago
Roseland, New Jersey, United States DISH Full timeCompany Overview:DISH, a subsidiary of EchoStar, has been at the forefront of connectivity innovation for over four decades. Our extensive portfolio includes satellite television, live streaming, on-demand content, smart home services, and mobile offerings, as we work towards establishing America's First Smart Network.Our brands encompass EchoStar, Hughes,...
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Customer Retention Specialist
1 week ago
Roseland, New Jersey, United States DISH Full timeCompany Overview:DISH, a subsidiary of EchoStar, has been innovating in the connectivity sector for over four decades. Our extensive operations include satellite television services, live streaming, on-demand content, smart home installations, mobile offerings, and the development of America’s First Smart Network.Our portfolio encompasses brands such as...
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Customer Retention Specialist
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Roseland, New Jersey, United States DISH Full timeAbout the RoleDISH is seeking a highly motivated and results-driven Sales and Retention Executive to join our award-winning Inside Sales & Retention team. As a Sales and Retention Executive, you will play a critical role in influencing existing and future customer decision-making by selling the value of DISH's products and services using a consultative...
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Roseland, New Jersey, United States DISH Full timeCompany Overview:DISH, a subsidiary of EchoStar, has been at the forefront of connectivity innovation for over four decades. Our extensive portfolio includes satellite television services, live streaming, on-demand content, smart home installations, mobile solutions, and the development of America’s First Smart Network.Our brands encompass EchoStar,...
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Roseland, New Jersey, United States DISH Full timeCompany Overview:DISH, a subsidiary of EchoStar, has been innovating in the connectivity sector for over four decades. Our extensive portfolio includes satellite television services, live streaming, on-demand content, smart home installations, mobile offerings, and the development of America’s First Smart Network.Our brands encompass EchoStar, Hughes, DISH...
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Sales and Retention Executive
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