Teller - Consumer and Small Business Banking

2 days ago


Palm Harbor, Florida, United States WELLS FARGO BANK Full time
About Wells Fargo Bank

We are a leading financial services company that provides a wide range of banking and financial services to individuals, businesses, and institutions. Our mission is to help our customers achieve their financial goals and improve their financial well-being.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Teller in our Consumer and Small Business Banking division. As a Teller, you will be responsible for providing exceptional customer service and support to our customers, processing financial transactions, and promoting our banking products and services.

Key Responsibilities
  • Provide exceptional customer service and support to customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Process financial transactions, including deposits, withdrawals, and transfers, while maintaining accuracy and attention to detail.
  • Promote our banking products and services to customers, identifying their financial needs and providing solutions to meet those needs.
  • Work collaboratively with other team members to achieve sales and customer service goals.
  • Stay up-to-date on banking products and services, as well as regulatory requirements and industry developments.
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Preferred Qualifications
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Ability to interact with integrity and professionalism with customers and team members.
  • Experience working with others on a team to meet customer needs.
  • Cash handling experience.
  • Ability to follow policies, procedures, and regulations.
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
  • Well-organized, independent and able to prioritize in a fast-paced environment.
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.
Work Environment

This role is located in our Palm Harbor, FL branch and requires the ability to work a schedule that may include most Saturdays.

What We Offer

We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. We are committed to diversity, equity, and inclusion in the workplace and welcome applications from all qualified candidates.



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