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Guest Relations Specialist

3 weeks ago

New York, New York, United States Catch Steak Full time

Guest Relations Specialist

Catch Steak is looking for a friendly and approachable Guest Relations Specialist to join our team. In this role, you will be the first point of contact for our guests and will be responsible for ensuring their needs are met and exceeded.

Key Responsibilities:

  • Answer phone calls and respond to emails in a warm and inviting tone
  • Handle guest inquiries and resolve any issues in a timely and professional manner
  • Collaborate with restaurant staff to deliver exceptional service

Requirements:

  • Experience in hospitality or a related field
  • Excellent communication and interpersonal skills
  • Able to work under pressure and meet deadlines

Benefits:

We offer unparalleled training and development programs, competitive pay rate $17 - 25 per hour, generous employee discounts, flexible schedules, multiple health benefit plans, paid sick leave, opportunities for advancement, community volunteer opportunities through Landry's League, and a positive and respectful work environment.