Host and Guest Experience Specialist

21 hours ago


New York, New York, United States Lodi Caffe Full time

Lodi Caffe is a dynamic and fast-paced restaurant environment where we strive to deliver exceptional guest experiences. As a Host and Guest Experience Specialist, you will be the first point of contact for our guests, ensuring they feel welcome and supported throughout their dining experience.

Job Summary

This is a non-exempt hourly position responsible for hosting, greeting, and seating guests, as well as maintaining a clean and organized front-of-house environment. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work well under pressure.

We offer competitive compensation, including an estimated $15-$18 per hour salary, based on location and experience. Our team is dedicated to providing a warm and welcoming atmosphere for our guests, and we strive to maintain a positive and professional work environment that fosters growth and development.

Key Responsibilities
  • Greet and seat guests, ensuring a warm and welcoming atmosphere.
  • Communicate with guests, servers, and management to provide exceptional service.
  • Maintain a clean and organized front-of-house environment.
Requirements
  • Previous experience in a similar role or customer-facing position.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with attention to detail.
Benefits
  • Competitive hourly rate: $15-$18
  • Medical, dental, and vision benefits for full-time employees
  • NYC Paid Sick & Safe Leave
  • Pre-taxed commuter benefits
  • Dining discounts

Lodi Caffe is an equal employment opportunity employer. We value diversity and inclusion in the workplace.



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