Guest Experience Specialist

3 weeks ago


New York, New York, United States Nexus T-Squared Social NY LLC Full time
Company OverviewNexus T-Squared Social NY LLC is a reputable and innovative company committed to delivering top-notch customer service. We are currently seeking a skilled Guest Experience Specialist to join our team.

This role offers a competitive salary of $42,000 - $52,000 per year, depending on experience and location.

Job Responsibilities
  • Create a warm and inviting atmosphere for our guests.
  • Take orders and relay them to the kitchen staff with precision.
  • Answer guest questions about the menu and restaurant with confidence.
  • Maintain a clean and organized dining area at all times.
  • Address guest complaints or concerns promptly and professionally.
  • Process payments and operate the cash register accurately.
Requirements
  • Prior experience in a customer service role is preferred but not required.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Willingness to work flexible hours, including nights, weekends, and holidays.


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