Dental Office Coordinator

5 days ago

Pittsboro North Carolina, United States Dental Care on Ballentrae Full time
About the Role

We are seeking a highly organized and detail-oriented Dental Office Coordinator to join our team at Dental Care on Ballentrae. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.

Key Responsibilities
  • Greet and Welcome Patients: Create a positive first impression for our patients by providing a warm and welcoming atmosphere.
  • Manage Front Office Duties: Assist with answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Patient Scheduling and Records: Utilize Dentrix to schedule and manage patient appointments, as well as maintain accurate and up-to-date patient records.
  • Insurance and Billing: File patient insurance claims, follow up on outstanding claims, and verify patient benefits and coverage.
  • Accounts Receivable and Payment Processing: Post patient payments and process accounts receivable in a timely and accurate manner.
  • Treatment Plan Fees and Payment Options: Review treatment plan fees and payment options with patients to ensure clear understanding and satisfaction.
  • Partner with Dental Team: Collaborate with our dental providers and team to implement Heartland Dental systems and optimize office potential.
What You'll Gain
  • Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement savings plans, paid holidays, and PTO.
  • Professional Growth and Development: Participate in front-loaded education and training to develop your skills and advance your career.
  • Stability and Security: Join a secure company with 20+ years of industry leading experience, providing a stable career with unlimited growth potential.
  • Access to Daily Pay: Enjoy the convenience of on-demand Daily Pay.
Qualifications
  • Experience: Minimum 1+ years of experience working in a fast-paced, customer-centric environment.
  • Communication and Organizational Skills: Excellent communication and organizational skills, with the ability to maintain confidentiality and handle sensitive information.
  • Physical Requirements: Ability to perform essential duties with or without reasonable accommodation, including prolonged periods of sitting and working on a computer.

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