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Dental Office Coordinator

2 months ago


Raleigh North Carolina, United States Gladwell Orthodontics Full time
About Our Practice

Gladwell Orthodontics is a leading provider of orthodontic care in downtown Raleigh. Our state-of-the-art facility is equipped with the latest technology, and our team is dedicated to delivering exceptional patient experiences.

Job Summary

We are seeking a highly skilled and organized Front Office Staff member to join our team. As a key member of our front office team, you will play a vital role in ensuring the smooth operation of our practice.

Responsibilities
  • Schedule and confirm patient appointments in a timely and efficient manner.
  • Verify insurance coverage for all clinical appointments and ensure accurate billing.
  • Collect payments from patients and manage accounts receivable.
  • Develop and maintain schedules for doctors and hygienists as needed.
  • Greet and check patients in and out, providing exceptional customer service.
  • Educate patients on treatment plans and options, and present financial consultations as applicable.
  • Manage insurance pre-determinations and file claims in a timely manner.
  • Conduct financial consultations with patients when new treatment plans are presented.
Requirements
  • High school diploma or equivalent required.
  • Minimum of two years of front office experience, preferably in a dental setting.
  • Proficiency in Microsoft Office Suite.
  • Knowledge of dental software a strong asset.
Benefits

We offer a comprehensive benefits package, including health and dental benefits, 401(k), vacation pay, and paid time off, to our valued employees.