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Dental Office Coordinator

2 months ago

Myrtle Beach South Carolina, United States Farrow Parkway Dental Care Full time
About Farrow Parkway Dental Care

Farrow Parkway Dental Care is a dynamic and patient-centric dental practice seeking a highly skilled Business Assistant to join our team. As a Business Assistant, you will play a vital role in supporting the front office operations and ensuring seamless patient care.

Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team.
  • Manage front office duties, including answering calls, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix for patient scheduling and records.
  • Schedule and confirm appointments for multiple providers in the office.
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Post insurance and patient payments and process accounts receivables.
  • Review treatment plan fees and payment options with patients.
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential.
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Front-loaded education and training, providing opportunities to develop to your full potential.
  • Opportunity to be part of a secure company with 20+ years of industry-leading experience, providing a stable career with unlimited growth potential.
  • Access to on-demand Daily Pay.
Qualifications
  • Minimum Qualifications:
    • Experience working in a fast-paced and customer-centric environment.
    • Excellent communication and organizational skills.
    • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
    • Experience in insurance, check posting, and dental office operations.
  • Preferred Experience:
    • 1+ years of experience in a dental or medical setting.
    • 1+ years of experience with insurance billing and accounts receivable.
    • Dentrix or other dental software experience.
Physical Requirements
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year.