Regional Retail Operations Manager

2 weeks ago


Raleigh, North Carolina, United States Leonardusa Full time

Location:
Must reside within the Mobile, AL area.

Founded in 1963 in the scenic Blue Ridge foothills of North Carolina, Leonard Buildings and Truck Accessories specializes in manufacturing and distributing a diverse range of products, including storage solutions, trailers, truck accessories, and more.

We cater to a variety of customers, including residential, commercial, fleet, and government sectors, through our extensive network of over 150 retail locations across eighteen states, supported by our corporate offices and strategically positioned distribution centers.


Position Overview:


The Regional Retail Operations Manager is responsible for overseeing multiple retail locations within a specified territory. This role entails ensuring operational excellence and driving revenue growth by traveling to various store sites, particularly when store manager roles are unfilled. This position reports directly to the District Sales Manager and does not have direct reports.


Key Responsibilities:
• Supervise sales operations across various retail locations within the designated area.
• Manage multiple stores as necessary to maintain operational continuity and exceptional customer service.
• Meet and exceed sales objectives across different locations.
• Ensure that all assigned stores are adequately stocked and adhere to company standards.
• Analyze sales metrics to pinpoint opportunities for growth and enhanced profitability.
• Achieve financial goals by effectively managing expenses.
• Collaborate with the marketing team to formulate strategies aimed at increasing sales.
• Establish rapport with customers to identify current and future service needs.
• Maintain a safe, clean, and organized retail environment.
• Uphold operational standards by implementing and enforcing policies and procedures.
• Address customer complaints and issues professionally.

Qualifications:
Skills and Abilities:
• Must successfully pass a background check and drug screening.
• Proven track record in a similar retail management role.
• Exceptional communication and interpersonal skills.
• Proficient in point of sale and inventory management systems.
• Willingness to travel extensively to various store locations.
• Strong problem-solving abilities and quick decision-making skills.
• Familiarity with local market trends and customer preferences.

Education and Experience:
• Bachelor's degree in business administration, marketing, or a related field is preferred.
• Minimum of 3 years of experience in sales, retail, or inventory management.

Travel Requirements:
This role necessitates approximately 90% travel within the United States to various store locations within the assigned area.
What Leonard Offers:
• Competitive salary and compensation package.
• Comprehensive benefits package.
• 401K plan with company matching.

Paid Time Off:
• Holidays and vacation days.
• Ongoing training and development opportunities to advance your career with Leonard.

Physical Demands:
• Ability to stand for extended periods.
• Ability to type on a keyboard and remain stationary.
• Ability to lift up to 50 pounds and navigate the store environment, including walking, bending, kneeling, and reaching.
• Capability to handle and manipulate objects, operate a cash register, and use other equipment.
• Ability to communicate effectively and maintain close vision for computer work and correspondence review.
• Work is conducted in a controlled office environment with acceptable noise levels.

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