Retail Operations Leader

2 weeks ago


Raleigh, North Carolina, United States Sephora USA, Inc. Full time

Position Overview:

As a Retail Operations Leader at Sephora, you will play a pivotal role in managing store activities, ensuring exceptional customer service, and driving sales performance. Your leadership will cultivate a thriving team environment that promotes personal and professional growth.

Key Responsibilities:

  • Store Management: Oversee daily operations to guarantee a seamless shopping experience for clients.
  • Sales Strategy: Develop and execute plans to enhance store sales and profitability.
  • Team Leadership: Inspire and guide a team of associates to achieve and surpass sales objectives.
  • Client Engagement: Foster high levels of customer satisfaction through outstanding service and effective resolution of client concerns.
  • Store Standards: Maintain exceptional store conditions and visual merchandising to uphold brand excellence.
  • Resource Allocation: Manage inventory and staffing to optimize operational efficiency.

Qualifications:

  • Demonstrated success in a retail management role.
  • 3-5 years of experience in a dynamic retail or hospitality environment.
  • Strong leadership and business acumen.
  • Excellent communication and interpersonal skills.
  • Ability to motivate and develop team members.
  • Flexibility to work varied retail hours.

Why Join Sephora?

At Sephora, we are committed to empowering our teams and celebrating diversity. We invest in our employees through training and development, ensuring you have the tools to thrive in your career. Join us in reimagining the future of beauty.



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