Senior Collections Representative

6 days ago


Lake Mary, Florida, United States Mindlance Full time
Mindlance is seeking a highly skilled Senior Collections Representative to join our team. As a key member of our collections team, you will be responsible for organizing and tracking customer outstanding balances, contacting customers via email and phone to collect payments on outstanding debt, and maintaining a 99% collections ratio. You will also review escalated accounts to determine the next step in collection efforts, schedule and host client-facing meetings, set up payment arrangements, and submit 10-day demand letters to leadership. Additionally, you will deliver specific delegated tasks assigned by management, research and identify trends to improve results, and negotiate with internal and external customers to resolve moderately complex issues with sales, credit, and cash teams. Key skills required for this role include time management, communication, attention to detail, empathy, negotiation, problem-solving, and detail-oriented skills. If you are a motivated and results-driven individual with a passion for collections and customer service, we encourage you to apply for this exciting opportunity.

Responsibilities:

* Organize and track customer outstanding balances
* Contact customers via email and phone to collect payments on outstanding debt
* Maintain a 99% collections ratio
* Review escalated accounts to determine the next step in collection efforts
* Schedule and host client-facing meetings
* Set up payment arrangements
* Submit 10-day demand letters to leadership
* Deliver specific delegated tasks assigned by management
* Research and identify trends to improve results
* Negotiate with internal and external customers to resolve moderately complex issues with sales, credit, and cash teams

Requirements:

* 2+ years of experience in collections or a related field
* Strong communication and negotiation skills
* Ability to work in a fast-paced environment
* Detail-oriented and organized
* Ability to maintain confidentiality and handle sensitive information

If you are a motivated and results-driven individual with a passion for collections and customer service, we encourage you to apply for this exciting opportunity.

  • Lake Mary, Florida, United States Hire Talent Full time

    ### Job Summary At Hire Talent, we're seeking a highly skilled and detail-oriented Senior Collections Representative to join our team. As a key member of our collections team, you will be responsible for organizing and tracking customer outstanding balances, communicating with customers via email and phone to collect payments, and maintaining a high...


  • Lake Mary, Florida, United States Mindlance Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Senior Collections Representative to join our team at Mindlance. As a key member of our collections team, you will be responsible for organizing and managing customer outstanding balances, communicating with customers via email and phone to collect payments, and maintaining a high collections...


  • Lake Mary, Florida, United States Hire Talent Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Collections Representative to join our team at Hire Talent. As a key member of our collections team, you will be responsible for organizing and managing customer outstanding balances, communicating with customers via email and phone to collect payments, and maintaining a high collections...


  • Lake Mary, Florida, United States The Hartford Full time

    About the RoleWe are seeking a highly motivated and experienced Senior Commercial Sales Representative to join our team at The Hartford. As a key member of our sales team, you will be responsible for driving business growth and revenue in the small commercial market.Key ResponsibilitiesDevelop and execute sales strategies to meet or exceed sales targets in...


  • Lake Mary, Florida, United States Verizon Full time

    About the RoleWe are seeking a highly skilled Senior Analyst to join our team at Verizon. As a Senior Analyst, you will play a critical role in ensuring the accuracy and timeliness of our billing processes.Key ResponsibilitiesPerform audits and drive solutions to meaningful problems impacting our billing revenue stream.Ensure timely and accurate billing,...


  • Lake Mary, Florida, United States Qualus Full time

    Job Title: Senior Protection and Control EngineerAt Qualus, we are seeking a seasoned Senior Protection and Control Engineer to join our Substation Protection and Control department. As a key member of our team, you will play a critical role in ensuring the design concurrence of our substation projects.Responsibilities:Coordinate with cross-functional teams...


  • Lake Mary, Florida, United States THE BANK OF NEW YORK MELLON CORPORATION Full time

    Position Overview: Senior Associate, Anti Money Laundering/Prevention/Know Your Client Embrace Innovation. Shape the Future. At BNY Mellon, we present a dynamic range of forward-thinking career opportunities at the crossroads of finance, technology, and business. As a leading global asset management and banking institution, we oversee trillions of...


  • Lake Mary, Florida, United States Harper Limbach LLC Full time

    Job Title: Senior Project ManagerWe are seeking a highly skilled Senior Project Manager to join our team at Harper Limbach LLC. As a Senior Project Manager, you will be responsible for the successful execution of construction work, in accordance with contractual obligations, internal policies, and The Limbach Way.Key Responsibilities:Establish and implement...

  • Senior Protection

    6 days ago


    Lake Mary, Florida, United States Qualus Full time

    Job Title: Senior Protection & Control EngineerJoin Qualus, a leading pure-play power services firm, as a Senior Protection & Control Engineer. We are seeking a seasoned professional with 7+ years of experience in major utility substations to coordinate with our team.Key Responsibilities:Coordinate with Substation Physical Engineering, Relay Settings, and...


  • Lake Mary, Florida, United States THE BANK OF NEW YORK MELLON CORPORATION Full time

    Position Overview: Senior Associate, Anti-Money Laundering/Prevention/Know Your Client Innovate and Shape the Future. At BNY Mellon, we provide a dynamic range of career opportunities at the crossroads of finance, technology, and business. As a leading global asset management and banking institution, we oversee trillions in assets, custody, and...


  • Lake Mary, Florida, United States Qualus Full time

    Job Title: Senior Protection EngineerQualus is seeking a seasoned Senior Protection Engineer to join our Substation Protection and Control department. As a key member of our team, you will be responsible for coordinating with various groups to ensure design concurrence and developing complete engineering design packages for protective relaying and...


  • Lake Mary, Florida, United States Qualus Full time

    Job Title: Senior Protection EngineerQualus is seeking a seasoned Senior Protection Engineer to join our Substation Protection and Control department. As a key member of our team, you will be responsible for coordinating with various groups to ensure design concurrence and developing complete engineering design packages for protective relaying and...


  • Lake Mary, Florida, United States ApTask Full time

    About ApTask:ApTask is a prominent global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management....


  • Lake Mary, Florida, United States The Bank of New York Mellon Full time

    Job Title: Senior Vice President, Data GovernanceBNY Mellon is seeking a highly experienced Senior Vice President to lead our Data Governance program. As a key member of our Enterprise Data Management team, you will be responsible for establishing and maintaining a robust data governance framework that ensures the quality, integrity, and governance of...

  • Senior Protection

    6 days ago


    Lake Mary, Florida, United States Qualus Full time

    Job Title: Senior Protection & Control EngineerJoin Qualus, a leading pure-play power services firm, as a Senior Protection & Control Engineer. We are seeking a seasoned Protection and Control Engineer with 7+ years of experience in major utility substations.Key Responsibilities:Coordinate with Substation Physical Engineering, Relay Settings, and other...


  • Lake Mary, Florida, United States Qualus Services Full time

    Job Title: Senior Substation Design EngineerJoin Qualus Services as a Senior Substation Design Engineer and contribute to the design of substations that power the future. As a key member of our team, you will be responsible for designing substations that meet the highest standards of quality and safety.Key Responsibilities:Design substations utilizing...


  • Lake Mary, Florida, United States THE BANK OF NEW YORK MELLON CORPORATION Full time

    Senior Associate, Client Service RoleBNY Mellon is seeking a talented Senior Associate, Client Service to join our Client Services team. This role is located in Pittsburgh, PA– Hybrid.Key Responsibilities:Collaborate with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY Mellon.Support clients in...


  • Lake Mary, Florida, United States THE BANK OF NEW YORK MELLON CORPORATION Full time

    Position Overview: Senior Associate, Anti Money Laundering/Prevention/Know Your Client Innovate and Influence. At BNY Mellon, we provide a dynamic range of career opportunities at the convergence of finance, technology, and business. As a leading global asset management and banking institution, we oversee trillions in assets, custody, and...


  • Lake Mary, Florida, United States Qualus Full time

    Job SummaryWe are seeking a seasoned Senior Protection and Control Engineer to join our team at Qualus. As a key member of our Substation Protection and Control department, you will be responsible for coordinating with various groups to ensure design concurrence and developing complete engineering design packages for protective relaying and communications...


  • Lake Mary, Florida, United States THE BANK OF NEW YORK MELLON CORPORATION Full time

    **Job Summary**BNY Mellon is seeking a highly skilled Senior Associate to join our Anti Money Laundering (AML) team. As a key member of our team, you will be responsible for driving the execution of projects and enhancing our analytical capabilities.**Key Responsibilities**Develop and implement effective AML strategies to mitigate financial crime...