Front Desk Agent

5 days ago


Des Plaines, Illinois, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various front office duties. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Register guests and handle check-ins and check-outs in a friendly and efficient manner.
  • Provide information and assistance to guests regarding hotel services, facilities, and local attractions.
  • Handle requests for mail, messages, and packages in a timely and courteous manner.
  • Operate the front desk computer system and maintain accurate records.
  • Work effectively in a team environment and maintain a clean and organized work area.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a hotel or related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic knowledge of Microsoft Office suite.
What We Offer:

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer opportunities for professional growth and development.


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