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Front Desk Agent

1 month ago

Des Plaines, Illinois, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various front office duties. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Register guests and handle check-ins and check-outs in a friendly and efficient manner
  • Provide information to guests about hotel services, facilities, and local attractions
  • Handle requests for mail, messages, and packages
  • Operate the front desk computer system and maintain accurate records
  • Work effectively in a team environment and maintain a clean and organized work area
Requirements
  • High school diploma or equivalent required
  • Experience in a hotel or related field preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Benefits

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.