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Customer Service Representative

4 weeks ago

Des Plaines, Illinois, United States Aimbridge Hospitality Full time
Front Desk Agent

Aimbridge Hospitality is seeking a skilled Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests. Your duties will include:

  • Greeting and welcoming guests at the front desk
  • Maintaining the proper operation of the telephone switchboard
  • Handling requests for information, mail, and messages
  • Answering guest inquiries about hotel service facilities and hours of operation
  • Handling check-ins and check-outs
  • Delivering guest items and resolving any issues that may arise


This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and is looking for a challenging and rewarding role. If you have a strong work ethic and are able to work well in a fast-paced environment, we encourage you to apply.