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Front Desk Operations Manager

2 months ago

San Antonio, Texas, United States White Lodging Full time

Job Summary:

We are seeking a highly skilled and experienced Front Desk Manager to join our team at White Lodging. As a Front Desk Manager, you will be responsible for leading the Front Office department and ensuring that our guests receive exceptional service.

Key Responsibilities:

  • Lead and manage the Front Office team, providing guidance and coaching to ensure excellent service delivery.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Monitor and control front desk expenses, including labor costs and inventory management.
  • Collaborate with other departments to ensure seamless guest experiences.

Requirements:

  • Proven leadership experience in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of hotel operations and revenue management.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

White Lodging is an Equal Opportunity Employer:

We value diversity and are committed to creating an inclusive environment for all associates.