Cage Operations Night Supervisor
1 week ago
At Tuscany Suites & Casino, we pride ourselves on providing a serene escape for our guests, whether they are visiting for business or leisure. We are currently seeking a dedicated Night Supervisor for Cage Operations who will hold comprehensive supervisory responsibilities.
The primary objective of this role is to ensure exceptional customer service, demonstrate effective leadership, and uphold the integrity of our operations while safeguarding company resources.
KEY RESPONSIBILITIES
- Oversee and manage the shift operations of cashiers and assistant supervisors.
- Mentor and cultivate the skills of team members to maximize their potential.
- Safeguard company resources by meticulously reviewing cashier transactions for precision.
- Conduct investigations into discrepancies and report findings to the Cage Manager.
- Address all shift-related issues, inquiries, and concerns, providing updates to the Cage Manager.
- Ensure that staff is informed of all updated procedures and policies.
- Verify compliance with Title 31 and SARC documentation regulations.
- Foster strong relationships and communication with other internal departments.
- Resolve any staff-related issues that arise during the assigned shift.
- Guarantee high-quality and timely service for guests.
- Assist with covering shifts or windows as operational needs dictate.
- Act as the Main Banker when necessary.
- Encourage and maintain a positive team atmosphere.
- Support vendors in the distribution and collection of assigned employee banks and revenue.
- Perform any additional duties as directed by the Cage Manager or Assistant Manager.
QUALIFICATIONS
A high school diploma or GED is mandatory.
A minimum of one year of experience in a high-volume cashiering environment is essential, preferably within a casino setting.
This role requires repetitive movements and the ability to stand and/or walk for extended periods.
Candidates must be comfortable working in environments with secondhand smoke and elevated noise levels.
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