Front Desk Supervisor

6 days ago


Minneapolis, Minnesota, United States OCI Hospitality Full time
{"Job Title": "Front Desk Supervisor", "Job Summary": "As a Front Desk Supervisor at OCI Hospitality, you will play a key role in ensuring exceptional guest service and maintaining a positive work environment. Your responsibilities will include supervising guest services operations, registering and processing guests, and demonstrating telephone courtesy and professionalism. You will also be responsible for maintaining personal connections with guests and clients to encourage guest loyalty and using appropriate selling techniques to maximize revenue and occupancy.", "Key Responsibilities": "
  • Supervise guest services operations and team members
  • Register and process guests upon arrival and departure
  • Demonstrate telephone courtesy and professionalism
  • Maintain personal connections with guests and clients
  • Use selling techniques to maximize revenue and occupancy
", "Qualifications": "
  • Strong interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to handle stressful situations with poise and professionalism
  • Strong leadership and a professional image
", "Company Overview": "OCI Hospitality is a leading property management company with a strong history and values. We are committed to delivering exceptional guest service and maintaining a positive work environment.", "Location": "Embassy Suites by Hilton Minneapolis North / Brooklyn Center"}

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