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Front Desk Supervisor

2 months ago

Minneapolis, Minnesota, United States Wischermann Partners Full time
About the Role

We are seeking a seasoned leader to join our team as a Front Desk Manager at the Sheraton Bloomington Hotel. As a key member of our hotel team, you will be responsible for ensuring every guest receives a warm welcome and exceptional service.

Key Responsibilities
  • Lead the Front Desk team in providing exceptional guest service and ensuring a smooth check-in and check-out process.
  • Train and coach team members to optimize performance and deliver a superb guest experience.
  • Respond to guest and team concerns in a timely and professional manner.
  • Build strong relationships with guests and team members to drive loyalty and retention.
About the Hotel

The Sheraton Bloomington Hotel is a contemporary full-service hotel located near downtown Minneapolis and minutes from the Mall of America and Minneapolis/St. Paul International Airport. Our hotel offers upscale amenities and superior service to make every guest's stay memorable.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused leader who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.