Client Services Associate I

2 weeks ago

Dallas, Texas, United States VetJobs Full time
Job Overview
Attention Military Affiliated Job Seekers
  • Our organization collaborates with partner companies to identify qualified candidates for their available positions.
This role is open to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

If you possess the necessary skills, educational background, and experience, we encourage you to proceed with the application process.


Position Summary:
Aon is seeking a Client Services Specialist.

As part of a leading team in the industry, you will contribute to empowering outcomes for our clients by providing innovative and effective solutions.

This role will support Aon's Benefit Solutions.

Aon’s Mission:
At Aon, we are dedicated to making better decisions that enhance and protect the lives of individuals globally.

Our organization thrives on trust, fostering an inclusive and diverse environment, and we are committed to supporting the success of our colleagues and clients.


Key Responsibilities:
  • Maintain an updated internal content management system for client benefit program oversight.
  • Coordinate with both internal and external resources as necessary for the implementation and upkeep of client benefit programs.
  • Provide insights and recommendations for enhancements related to process efficiency.
  • Assist both internal and external team members/clients in troubleshooting application-related issues.
  • Serve as a point of contact and liaison between internal and external teams as required.
  • Maintain comprehensive knowledge of business rules and application functionalities for our service lines, ensuring team decisions and designs adhere to established parameters.
Qualifications:
Skills and experience that will contribute to your success include:
  • Demonstrated experience in business operations or sales operations.
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Proficiency in technology, particularly Microsoft Office applications, Excel, Power BI, and SQL.
  • High self-motivation with the ability to perform well under pressure.
  • Ability to work effectively with minimal supervision.
  • Proactive attitude with a willingness to learn.
Education:
Bachelor's degree or equivalent years of relevant industry experience.

Compensation:
The salary range for this position is $45,000 to $48,000 annually.

The actual salary will be determined based on the applicant's education, experience, skills, and abilities, as well as internal equity and market alignment.

The salary may also be adjusted based on the applicant's geographic location.

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