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Client Services Associate I

2 months ago

Dallas, Texas, United States VetJobs Full time
Job Overview

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization collaborates with partner companies to identify qualified talent for their available positions. This role is open to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you possess the necessary skills, educational background, and experience, we encourage you to proceed with the application process.

Position Summary:
Aon is seeking a Client Services Specialist.

As part of a leading team in the industry, you will contribute to empowering outcomes for our clients by providing innovative and effective solutions.

This role will support Aon's Benefit Solutions.

Aon is dedicated to making better decisions:

At Aon, we aim to shape decisions that enhance and protect the lives of individuals globally.

As a unified organization, we embrace trust as one inclusive and diverse team, and we are committed to supporting our colleagues and clients in achieving success.

Daily Responsibilities:
  • Maintain an updated internal content management system for client benefit program oversight.
  • Coordinate with internal and external resources as necessary for the implementation and upkeep of client benefit programs.
  • Provide insights and recommendations for enhancements related to process efficiency.
  • Assist both internal and external team members/clients in troubleshooting application issues.
  • Serve as a point of contact and liaison between internal and external teams as required.
  • Maintain a comprehensive understanding of business rules and application capabilities for our service lines, ensuring that team decisions and designs adhere to established parameters.
Qualifications and Skills:

Attributes that will contribute to your success:
  • Demonstrated experience in business operations or sales operations.
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Proficient in technology, particularly Microsoft Office applications, Excel, Power BI, and SQL.
  • Self-motivated with the capacity to perform well under pressure.
  • Able to work effectively with minimal supervision.
  • Proactive attitude with a desire to learn.
  • Ability to thrive under pressure with limited oversight.
Education Requirements:
  • Bachelor's degree or equivalent years of relevant industry experience.
Compensation:
  • The salary range for this position is $45,000 to $48,000 annually. Actual compensation will vary based on the applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data.
  • Compensation may also be adjusted based on the applicant's geographic location.