Client Relationship Manager

3 days ago

Atlanta, Georgia, United States Brightwell Full time
About the Role

Brightwell is seeking a seasoned Client Account Manager to join our team. As a trusted advisor to our clients, you will be responsible for building and maintaining strong relationships with our enterprise-level clients.

Key Responsibilities
  • Maintain open and consistent dialogue with clients and internal teams to ensure seamless communication and collaboration.
  • Identify opportunities to grow and maintain client relationships, driving business growth and revenue.
  • Develop and implement strategic plans to meet client objectives, leveraging your expertise and industry knowledge.
  • Collaborate with cross-functional teams to deliver exceptional client experiences, anticipating and addressing potential issues.
  • Produce high-quality reports and insights to inform business decisions and drive client success.
  • Stay up-to-date with industry trends and developments, applying your knowledge to drive innovation and improvement.
Requirements
  • 5+ years of experience working with enterprise-level clients, with a proven track record of building and maintaining strong relationships.
  • Established comfort level in working with all levels of management, with excellent communication and interpersonal skills.
  • Ability to quickly establish and refine client relationships, with a strong focus on customer satisfaction.
  • Superior written and verbal communication skills, with the ability to present complex information in a clear and concise manner.
  • Outstanding attention to detail, with a high degree of tech-savviness and ability to navigate complex systems.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development, with a focus on innovation and entrepreneurship.
  • A dynamic and inclusive work environment, with a strong focus on teamwork and collaboration.
  • Flexible work arrangements, with the option to work remotely and travel domestically and internationally.
About Brightwell

Brightwell is a pioneering payments company dedicated to providing innovative solutions and technology for global money transfers. We are committed to empowering businesses and individuals to seamlessly manage and move money worldwide, while navigating the intricate landscape of regulatory requirements.

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