Client Relationship Manager

1 week ago


Atlanta, Georgia, United States Brightwell Full time
About the Role

Brightwell is seeking a highly skilled Client Account Manager to join our team. As a Client Account Manager, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Maintain open and consistent communication with clients and internal teams to ensure seamless delivery of services.
  • Identify opportunities to grow and expand client relationships, leveraging your expertise and industry knowledge.
  • Develop and implement strategic plans to meet client objectives, ensuring alignment with Brightwell's business goals.
  • Collaborate with cross-functional teams to deliver high-quality solutions and services to clients.
  • Provide regular reporting and insights to clients, highlighting key performance indicators and areas for improvement.
  • Stay up-to-date with industry trends and developments, applying this knowledge to drive business growth and innovation.
Requirements
  • 5+ years of experience in client-facing roles, with a proven track record of building and maintaining strong client relationships.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
  • Strong business acumen and analytical skills, with the ability to interpret data and drive business decisions.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • High level of technical proficiency, with experience working with various software systems and tools.
What We Offer
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A generous 401(k) matching program, with opportunities for retirement savings.
  • A flexible work arrangement, with the option to work remotely and maintain a healthy work-life balance.

Brightwell is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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