Clerical Operations Associate II
2 weeks ago
Location: Concord, NH
Job Type: Full-Time
Department: Police
Job Summary:
The City of Concord is seeking a dedicated individual to join our Police Records Unit as an Administrative Technician II. This role involves performing a variety of administrative and clerical tasks of moderate complexity, including data entry, filing, and assisting the public with inquiries and problem resolution.
Key Responsibilities:
1. Operate a multi-line telephone system, directing calls appropriately and interacting with the public.
2. Enter and retrieve information using computer systems; process payments for parking violations and issue receipts.
3. Maintain accurate records by filing correspondence and motor vehicle records, and scanning documents into the computer system.
4. Assist in the management of restraining orders and ensure compliance with legal requirements.
5. Support the payroll processing for the department and maintain cash drawer for parking unit transactions.
6. Greet visitors, respond to inquiries, and provide information regarding police policies and procedures.
7. Prepare and distribute various reports and documents, ensuring all information is accurate and up-to-date.
Qualifications:
The ideal candidate will possess a high school diploma or GED, along with two years of clerical experience involving public interaction. Candidates should demonstrate strong communication skills, proficiency in typing and data entry, and the ability to manage multiple tasks efficiently.
Working Conditions:
This position is performed in an office environment, which may involve exposure to noise and other typical office conditions.
Benefits:
Permanent part-time employees are eligible for various benefits, including income protection plans, flexible spending accounts, and paid holidays. Additional perks include access to city facilities and programs.
The City of Concord is an Equal Opportunity Employer.
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