Sales Engineer

1 week ago


Phoenix, Arizona, United States Crexendo Full time
Job Title: Sales Engineer

This is a hybrid role that requires a Sales Engineer with a strong background in CCaaS, UCaaS, and/or Contact Center/Unified Communications. The ideal candidate will be located in the Pacific or Mountain time zones.

The Sales Engineer will partner with our Channel Partners and Account Executives to contact and follow up with prospective clients. Once they understand the client's needs, they will discuss our product's technological capabilities and business value with the client. The ideal candidate should be able to articulate highly technical concepts clearly to all prospective clients.

Key Responsibilities:

  • Deliver a compelling demonstration of our UCaaS and CCaaS products
  • Ask insightful questions to understand customers' needs and desires fully
  • Clearly articulate technical capabilities and provide customer demonstrations
  • Help customers solve complex problems using effective communication skills
  • Partner with the Channel Sales Team to grow our Partner base by adding value to competitive sales processes
  • Work with existing customers to understand their technical needs and grow our relationship with them
  • Provide general technical support to clients
  • Interface with our Operations and Technical teams as a customer advocate to facilitate smooth transitions

Qualifications:

  • Outstanding fact-finding skills
  • Exceptional presentation skills
  • Ability to discuss highly technical concepts with prospects and partners
  • Excellent customer-facing product demonstration skills
  • Willingness to travel
  • Strong verbal, written, and interpersonal skills

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