Hospitality Operations Manager
2 weeks ago
Company Overview:
At Rolling Hills Hospitality, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. We are currently seeking a dedicated individual to join our team as a Hospitality Operations Manager.
Position Summary:
The Hospitality Operations Manager will play a crucial role in supporting the General Manager in overseeing the successful operation of various departments within our properties. This position is designed for individuals who are eager to develop their skills in hospitality management and aspire to advance to General Manager roles in the future.
Job Type:
Full-time
Benefits:
- Dental Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Vision Insurance
Schedule:
- Monday to Friday
- Weekend Availability
Supplemental Pay:
- Bonus Pay
Education:
- Bachelor's Degree (Preferred)
Experience:
- Minimum of 2 years in a hotel management role (Preferred)
Work Location:
- Multiple Locations
Remote Work:
- Not Applicable
Key Responsibilities:
The Hospitality Operations Manager will report directly to the General Manager and will be responsible for:
- Assisting in the management of daily hotel operations across multiple departments, including housekeeping, front office, maintenance, and food & beverage.
- Ensuring high standards of customer service and cleanliness are maintained throughout the property.
- Monitoring operational performance metrics such as revenue, profit margins, and guest satisfaction scores.
- Participating in the hiring and training of new staff members, as well as addressing any disciplinary issues that may arise.
- Overseeing purchasing and payroll processes for the property.
Qualifications:
The ideal candidate will possess:
- A minimum of three years of management experience in the hospitality industry.
- Strong leadership skills and the ability to maintain a professional demeanor with both associates and guests.
- Flexibility to work varying hours as required by the demands of the position.
Work Authorization:
Applicants must have legal authorization to work in the location of this position.
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