Restaurant Operations Manager

6 days ago

Cincinnati, Ohio, United States Red Lobster Full time

Job Summary:

As a key member of the Red Lobster team, the Executive Director of Restaurant Operations will be responsible for leading restaurant operations through a team of managers and crew. This individual will demonstrate leadership by living Red Lobster's principles, driving a culture of operational excellence with a focus on culinary, beverage, and service excellence, and creating an over-the-top crew experience.

Key Responsibilities:

  • Lead restaurant operations to achieve balanced results from the perspective of guest, employee, process excellence, and financial.
  • Develop and implement strategies to drive sales and profits through people, personal, business, and results leadership.
  • Collaborate with cross-functional teams to ensure seamless execution of business initiatives.
  • Provide coaching and development opportunities to restaurant managers and crew members to enhance their skills and knowledge.
  • Maintain a culture of operational excellence, ensuring high standards of quality, safety, and customer satisfaction.

Requirements:

  • Bachelor's degree in Hospitality, Business, or a related field preferred.
  • 5+ years of management experience in restaurant, hotel, retail, or general business required.
  • Demonstrated excellence in Service & Culinary Manager positions required.
  • 3+ years of consistent achievement of highly distinguished business results as a Restaurant Manager preferred.
  • Proven leadership and performance record of success as a casual dining/full service Restaurant Manager required.
  • ServSafe, local, and state regulatory certificates or the ability to obtain required.
  • Proficiency in communicating (verbally and in writing) in English required.
  • Must be at least 21 years of age.

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