Assistant Front Office Manager
6 days ago
We are seeking a highly skilled and experienced Front Office Supervisor to join our team at 1 Hotel Central Park. As an Assistant Front Office Manager, you will play a key role in leading and inspiring our service team to deliver exceptional guest experiences.
Key Responsibilities- Train, supervise, and mentor new hires to ensure they are equipped to provide outstanding service to our guests.
- Develop and implement strategies to improve front office operations, guest engagement, and financial performance.
- Collaborate with the front office team to ensure seamless communication and a high level of service delivery.
- Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Minimum of 2 years of experience working in a front office supervisory role, preferably in an upper upscale or luxury hotel environment.
- Post-secondary diploma or degree in a related field, such as hospitality or business administration.
- Advanced knowledge of front office operations, including guest service, revenue management, and financial analysis.
- Strong leadership and communication skills, with the ability to motivate and inspire a team to deliver exceptional results.
- Flexibility to work a variety of shifts, including days, evenings, weekends, and holidays.
At 1 Hotel Central Park, we are committed to delivering a unique and memorable experience for our guests. Our culture is built on a foundation of caring and thoughtfulness, and we strive to create a work environment that is supportive, inclusive, and fun.
We offer a range of benefits and perks to our team members, including:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A fun and dynamic work environment.
- Access to exclusive discounts and perks.
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