Healthcare Collections Specialist

2 weeks ago


Chatsworth, United States Health Advocates Full time

Company Overview
Health Advocates is a leading organization in the healthcare sector, dedicated to providing exceptional financial services to patients and ensuring smooth billing processes.

Position Summary
The Patient Financial Services Representative plays a crucial role in managing and collecting outstanding receivables. This position involves engaging with various insurance providers, managed care organizations, government programs, and other responsible parties to ensure timely payments.

Key Responsibilities
- Conduct thorough follow-ups on outstanding accounts to facilitate collections.
- Assess patient eligibility for different coverage options.
- Review aged accounts to identify opportunities for appeals on unpaid or underpaid claims.
- Perform additional related tasks as necessary to support the financial services team.

Qualifications
- A high school diploma or GED is required.
- Proven experience in healthcare claims processing and collections is essential.
- Familiarity with Managed Care Contracts and their interpretation is preferred.
- Knowledge of UBO4 or HCFA 1500 claims and associated data elements is beneficial.
- Strong verbal and written communication skills are necessary.
- Detail-oriented with effective organizational and time management abilities.
- Basic office skills and computer proficiency are required.
- Typing speed of at least 35 WPM is expected.

Working Conditions
- This is a full-time, non-exempt position with a competitive pay rate based on experience.
- The work schedule follows an alternative week format.



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