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Senior Loan Processing Specialist

2 months ago

Chatsworth, United States Premier America Credit Union Full time

Job Type:

Full-time

Position Overview:

The Senior Loan Processing Specialist plays a pivotal role in addressing inquiries via phone or email, assisting with intricate loan files and elevated concerns while ensuring exceptional customer service for valued borrowers, general agents, and brokers.

Key Responsibilities:

  • Monitor daily alerts from compliance systems to uphold adherence to customer identification procedures.
  • Process updates for Notices of Financed Premium (NOFP) as they are received; communicate any discrepancies to the respective agents.
  • Examine the check holding log and verify the reasons for any funding checks being retained.
  • Facilitate the booking of commercial, personal, and additional premium loans.
  • Stay updated on industry trends and modifications in the financial sector.
  • Participate in seminars and professional conferences as required.
  • Take charge of processing and funding for commercial, personal, and additional premium loans.
  • Ensure prompt release of funds and confirm that payments are dispatched to the correct recipients.
  • Complete special projects as assigned.

Qualifications:

  • 1 to 3 years of relevant experience in a similar role.
  • High school diploma or GED is required.
  • Excellent verbal and written communication abilities.
  • Strong prioritization skills in a fast-paced environment.
  • Analytical capabilities to resolve complex issues.
  • Ability to perform well under pressure.
  • Basic mathematical proficiency.
  • Proficient in PC applications, including Word, Excel, and Microsoft Office.

Compensation:

The salary range for this position is between $22 and $27 per hour.

Benefits:

Our team members enjoy a variety of rewards and benefits, including:
  • Competitive compensation.
  • Subsidized healthcare options, including medical, dental, and vision coverage.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Company-paid life and accidental death & dismemberment insurance.
  • Loan discounts for members.
  • Paid vacation, holidays, and sick leave.
  • 401(k) retirement savings plan with a 6% employer match.
  • Educational assistance programs and more.

About Premier America Credit Union:

Established in 1957, Premier America is among the largest credit unions in the nation, serving over 100,000 members with assets exceeding $3 billion. Our mission is to meet the financial needs of our members, who are also our owners. With a comprehensive branch network and access to thousands of surcharge-free ATMs, we provide essential financial services to individuals in various communities.