Senior Loan Processing Specialist

1 week ago


Chatsworth, United States Premier America Credit Union Full time

Job Type:

Full-time

Position Overview:

At Premier America Credit Union, we are dedicated to empowering our members to achieve their financial aspirations. Our team thrives on shared values of accountability, friendliness, and respect, and we are passionate about delivering exceptional service while contributing positively to our communities. Join us and become a valued member of the Premier America family.

Role Summary:

The Senior Loan Processing Specialist plays a crucial role in addressing inquiries via phone or email, providing assistance with intricate loan files and resolving escalated matters while ensuring superior customer service for our esteemed borrowers, agents, and brokers.

Key Responsibilities:

  • Monitor daily alerts from compliance systems to uphold regulatory standards.
  • Process updates for Notices of Financed Premium (NOFP) and communicate any discrepancies to the respective agents.
  • Review the check holding log to verify reasons for any funding delays.
  • Facilitate the booking of commercial, personal, and additional premium loans.
  • Stay abreast of industry trends and changes in the financial sector.
  • Participate in relevant seminars and professional development conferences.
  • Take ownership of processing and funding commercial, personal, and additional premium loans.
  • Ensure timely disbursement of funds and confirm accurate delivery to the designated recipients.
  • Complete special projects as assigned by management.

Qualifications:

What We Seek:

  • 1 to 3 years of relevant experience in a similar role.
  • High school diploma or GED equivalent.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
  • Analytical mindset to address complex challenges.
  • Capability to perform well under pressure.
  • Basic mathematical proficiency.
  • Proficient in Microsoft Office Suite, including Word and Excel.
Premier America Credit Union is committed to providing equal employment opportunities to all qualified applicants, including those with criminal histories, in accordance with applicable laws.

Compensation:

The pay range for this position is between $22 and $27 per hour.

Benefits:

Our team members enjoy a comprehensive benefits package, including:
  • Competitive salary.
  • Subsidized healthcare options, including medical, dental, and vision coverage.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
  • Company-paid life and accidental death insurance.
  • Loan discounts for members.
  • Paid vacation, holidays, and sick leave.
  • 401(k) retirement savings plan with a 6% employer match.
  • Educational assistance programs and more.
About Premier America:

Founded in 1957, Premier America is one of the largest credit unions in the nation, serving over 100,000 members with more than $3 billion in assets. We are dedicated to meeting the financial needs of our members and providing exceptional service through our extensive branch network and access to thousands of surcharge-free ATMs.

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