Support Team Member

1 week ago


Aspen Hill, Maryland, United States Mollie Aspen Full time

We are seeking a highly organized and friendly Support Team Member to join our team at Mollie Aspen. As a Support Team Member, you will be responsible for assisting with all aspects of Front of House, including serving food and drinks, clearing tables, and greeting guests.

Our ideal candidate will have excellent guest service and problem-resolution skills, as well as the ability to handle multiple tasks and work under pressure. If you are a team player who is passionate about delivering exceptional customer experiences, we encourage you to apply.

Key Responsibilities:

  • Perform table maintenance throughout the shift, including clearing and resetting.
  • Clean and polish glassware and silverware.
  • Know the table numbers and position numbers in all sections.
  • Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary.
  • Report all guest complaints to management immediately and follow our steps of service for navigating guest complaints.

Requirements:

  • 1 year of hospitality or customer service experience preferred.
  • High school diploma preferred.
  • Ability to work flexible schedules, including weekends, evenings, and holidays.
  • Spanish language preferred.

Benefits:

  • Annual and Seasonal Bonus Opportunities
  • Medical/Dental/Vision
  • Hotel Discounts
  • IRA Retirement Plan
  • Paid Vacation, Sick and Volunteer Days
  • Employee Incentive Programs
  • Bus Passes Included


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