Merchandise Associate

4 weeks ago


Oxon Hill, Maryland, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our sales floor team at Marshalls. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to all housekeeping and recovery standards.
  • Process customer purchases and returns accurately and efficiently, while providing a positive and welcoming experience.
  • Support and participate in store recovery efforts as needed, ensuring that the sales floor and store are maintained to the highest standards.
  • Work effectively with peers and supervisors to achieve sales goals and objectives.
Requirements
  • Excellent customer service skills and a passion for delivering exceptional customer experiences.
  • Ability to work a flexible schedule to support business needs, including evenings and weekends.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Previous retail customer experience preferred, but not required.
Benefits

Marshalls offers a competitive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Eligible associates may also receive additional benefits, including 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

This position has a starting pay range of $15.00 to $15.50 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.

Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide a work environment that is free from discrimination and harassment.


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