Customer Service Specialist

1 day ago


Jessup, United States PrideStaff Full time
About the Job

We are seeking an experienced Order Entry Specialist to join our team at PrideStaff. This is a full-time position responsible for processing customer orders, communicating with vendors, and ensuring timely delivery of products.

The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. The salary for this position is approximately $23.50 per hour, based on industry standards and location.

Key Responsibilities:

  • Process customer orders from receipt to completion
  • Communicate with vendors and internal teams to ensure smooth order fulfillment
  • Monitor and address open orders that may be at risk of missing shipment deadlines
  • Collaborate with plant personnel to schedule and deliver orders
  • Prospect and qualify new leads to support sales campaign activities
  • Engage in inside sales for seasonal items

Requirements:

  • Associate's degree preferred but not required
  • + 2-year experience in order entry or a related field
  • Experience with EDI (electronic data interchange)
  • Strong organizational and communication skills
  • Proficient in MS Office
  • Able to perform in a fast-paced environment with rapidly changing priorities and competing deadlines

Benefits:

  • Medical, Rx, and Wellness Benefits
  • Dental and Vision Plan Options
  • Short-term Disability
  • 401(k) Retirement Plan
  • Holiday Pay


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