Customer Service Representative

2 days ago


Jessup, United States Renewal By Andersen Full time
Overview

Renewal by Andersen is a pioneering company in the window and door industry, renowned for its innovative approach. We take pride in building a diverse team of skilled professionals who share our passion for delivering exceptional service.

Estimated Salary Range

In Jessup, MD, our Customer Service Representatives can expect to earn an estimated $25 - $28 per hour, based on experience and qualifications.

About the Role

We are seeking an experienced Order Entry Specialist to join our team in Jessup, MD. As a key member of our customer-facing team, you will be responsible for processing complex orders and resolving customer issues with 100% accuracy.

  • Process and verify customer orders from intake to filing
  • Update customer management systems accordingly
  • Clear up customer order discrepancies
  • Create and prepare sales fulfillment materials
Required Skills & Qualifications

To excel in this role, you should possess:

  • A high school diploma or equivalent and 1-3 years' work experience in order processing
  • Strong word processing, spreadsheet, and computer skills
  • Excellent phone etiquette and verbal communication skills
Benefits

As part of our team, you can enjoy:

  • Vision and life insurance
  • Health Savings Account contributions
  • Paid holidays and PTO
  • 401(k) plan contributions
About Our Company Culture

We value diversity, inclusion, and employee well-being at Renewal by Andersen. You can look forward to:

  • Professional development opportunities
  • Tuition reimbursement
  • An inclusive and supportive workplace culture


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