Customer Service Representative
2 days ago
Renewal by Andersen is a pioneering company in the window and door industry, renowned for its innovative approach. We take pride in building a diverse team of skilled professionals who share our passion for delivering exceptional service.
Estimated Salary RangeIn Jessup, MD, our Customer Service Representatives can expect to earn an estimated $25 - $28 per hour, based on experience and qualifications.
About the RoleWe are seeking an experienced Order Entry Specialist to join our team in Jessup, MD. As a key member of our customer-facing team, you will be responsible for processing complex orders and resolving customer issues with 100% accuracy.
- Process and verify customer orders from intake to filing
- Update customer management systems accordingly
- Clear up customer order discrepancies
- Create and prepare sales fulfillment materials
To excel in this role, you should possess:
- A high school diploma or equivalent and 1-3 years' work experience in order processing
- Strong word processing, spreadsheet, and computer skills
- Excellent phone etiquette and verbal communication skills
As part of our team, you can enjoy:
- Vision and life insurance
- Health Savings Account contributions
- Paid holidays and PTO
- 401(k) plan contributions
We value diversity, inclusion, and employee well-being at Renewal by Andersen. You can look forward to:
- Professional development opportunities
- Tuition reimbursement
- An inclusive and supportive workplace culture
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