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Customer Experience Ambassador

4 weeks ago

Buford, Georgia, United States Cottonwood Residential Full time
Customer Experience Specialist

Cottonwood Residential is seeking a Customer Experience Specialist to join our team at Summer Park Apartments. As a key member of our community, you will play a vital role in ensuring our residents feel at home and that prospective residents have an exceptional experience.

Key Responsibilities:
  • Provide exceptional customer service to residents and prospects, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist with the preparation of apartments for showings and ensure that all amenities and common areas are clean and well-maintained.
  • Collaborate with the community team to plan and execute community events and social media marketing initiatives.
  • Organize and maintain the package room, ensuring that packages are delivered to residents in a timely manner.
  • Develop and maintain relationships with vendors and other stakeholders to ensure seamless operations.

Cottonwood Residential is committed to providing an exceptional customer experience, and we are looking for a talented and dedicated individual to join our team. If you are passionate about delivering outstanding service and have a strong desire to make a difference in the lives of our residents, we encourage you to apply for this exciting opportunity.