Bilingual Guest Services Representative

3 weeks ago


Jersey City, New Jersey, United States Blink Fitness Full time
Position Summary:

At Blink Fitness, we refer to this role as a Moodlifter. Moodlifters are the friendly faces that welcome each member with genuine smiles and infectious enthusiasm. They create a warm and inviting atmosphere, ensuring that every visitor feels valued and appreciated.

Key Responsibilities:
  • Warmly greet all members and guests, ensuring a positive first impression.
  • Conduct tours for prospective members, aiming to encourage them to join our fitness community.
  • Answer incoming calls with professionalism and a vibrant attitude.
  • Implement all opening and closing procedures to maintain smooth club operations.
  • Address member inquiries and concerns promptly and effectively.
  • Contribute to the cleanliness and organization of the club through regular maintenance and tidying.
  • Assist members in scheduling sessions with Blink Personal Trainers.
  • Maintain consistent and punctual attendance.
  • Adhere to all company policies and operational guidelines.
Qualifications:
  • Friendly, energetic, and approachable demeanor.
  • Exceptional verbal and written communication abilities.
  • Capable of lifting and moving gym equipment weighing between 15-20 lbs frequently and up to 45 lbs occasionally.
  • Able to remain stationed at the front desk for the majority of the workday.
  • Outstanding customer service skills.
  • Strong work ethic, multitasking capabilities, and problem-solving skills.
  • Passionate about the Blink brand and its mission.
  • Bilingual in English and Spanish.
Compensation and Benefits:
  • Complimentary membership at Blink Fitness.
  • Comprehensive benefits package.
Company Overview:

Founded in 2011 by former Equinox executives, Blink Fitness is a premium fitness brand that prioritizes value and quality. With over 100 locations either operational or in development across various states, Blink Fitness emphasizes the importance of mood over muscle, celebrating the uplifting feelings associated with exercise.

Recently, Blink has expanded its business model to include franchising, securing agreements in multiple states. This includes partnerships with notable figures, further enhancing its growth trajectory.

As a dynamic and innovative company, Blink Fitness thrives on a passionate team that embodies an entrepreneurial spirit, ready to tackle challenges and drive success.

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