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Customer Service Representative

2 months ago

Jersey City, New Jersey, United States Pollo Campero Full time

Job Summary:

The Customer Service Representative, Cashier will provide an exceptional experience for our customers by guiding them through our menu and ensuring their orders meet their needs and expectations.

Responsibilities:

  • Welcoming new and repeat guests every visit
  • Be knowledgeable of all menu items to make meal suggestions and answer questions
  • Verify each guest order for accuracy, manage to-go orders, process POS transactions and follow cash handling procedures
  • Operate cash register and must be able to count money and give change correctly
  • Count register before and after each shift with management to ensure no shortage or overage
  • Assist with front line food preparation procedures such as packaging and take orders to tables
  • Ensure customer satisfaction by providing quick, efficient service and quality products
  • Must be able to work with others and communicate effectively in a busy restaurant environment
  • Follows and abides all safety rules, policies, and procedures

Qualifications:

  • Must be 18 years of age or older
  • Must be fluent in English & Spanish
  • Preferred: 1+ year of experience in similar roles
  • Ability to lift and push 50 lbs.
  • Ability to stand for long periods
  • Flexibility to work nights, weekends, and holidays
  • Must follow the company Personal Care and Hygiene policies
  • Must be able to produce authorized U.S. work documents

Pay Range: $13.00 /Hr.