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Bilingual Guest Services Representative
2 months ago
At Blink Fitness, we refer to this position as a Moodlifter. Moodlifters are the friendly faces that welcome each member with genuine smiles and enthusiasm, creating a warm and inviting atmosphere. They are the individuals who go the extra mile to ensure every guest feels valued and appreciated.
Key Responsibilities:
- Warmly greet all members and visitors with a positive demeanor.
- Conduct tours for prospective members, aiming to encourage them to join our community.
- Handle incoming calls with professionalism and energy.
- Implement all opening and closing procedures to maintain operational efficiency.
- Address member inquiries and issues promptly and effectively.
- Contribute to the cleanliness and organization of the facility through regular maintenance tasks.
- Assist members in scheduling introductory sessions with our Personal Trainers.
- Ensure consistent and punctual attendance.
- Adhere to all company policies and guidelines.
- Friendly, enthusiastic, and approachable personality.
- Strong verbal and written communication abilities.
- Capable of lifting and moving gym equipment weighing between 15-20 lbs frequently and up to 45 lbs occasionally.
- Able to remain at the front desk for extended periods.
- Exceptional customer service skills.
- Ability to multitask and solve problems effectively.
- Passionate about the Blink Fitness brand.
- Bilingual in English and Spanish.
- Complimentary membership to Blink Fitness.
- Comprehensive benefits package.
Founded in 2011, Blink Fitness is a value-driven fitness brand that prioritizes the emotional benefits of exercise. With over 100 locations across several states, Blink Fitness is committed to creating a positive environment for its members. The company is currently expanding through franchising, with exciting opportunities for growth and development. Blink Fitness fosters a dynamic and entrepreneurial culture, where teamwork and dedication are highly valued. For more information, please visit Blink's official websites.
