Commercial Insurance Administrative Assistant

2 weeks ago

Houston, Texas, United States CRC Group Full time
Position Overview:

This role is outlined below. To express your interest, please utilize the application button provided on this page. An account creation or sign-in will be necessary.

Assistance Available:
If you require accommodations due to a disability during the application process, please reach out for reasonable assistance. Contact Accessibility for accommodation requests only; other inquiries will not receive a response.

Employment Type:
Regular

Language Requirement:
English (Required)

Work Schedule:
1st shift (United States of America)

Job Responsibilities:

This position acts as a vital partner to Brokers, delivering exceptional support concerning all policies and key accounts. The role is focused on providing high-quality service to agents and insurance companies.

Key Duties:
Below is a summary of the primary responsibilities associated with this position. Additional tasks may be assigned, both major and minor, which are not listed here. Specific activities may evolve over time.

  • Respond swiftly to all inquiries from the brokerage team, underwriters, or retailers regarding account service matters.
  • Assist with renewals and endorsements by managing all company correspondence in a timely manner.
  • Establish a professional relationship with clients and underwriters to foster new and ongoing business connections.
  • Oversee all account documentation.
  • Initiate and coordinate renewal processes for assigned accounts.
  • Issue cancellation and non-renewal notifications in accordance with statutory and contractual obligations.
  • Review policies, endorsements, audits, reporting forms, and cancellations, making necessary corrections to ensure accuracy.
  • Facilitate communication between agents and underwriters.
  • Maintain a suspense system and follow up on the receipt of policies, endorsements, and correspondence from external sources.
  • Process binders, invoices, and tax filings, forwarding the binder and invoice to the agent.
  • Monitor financial aspects (payments, collections, taxes, etc.), anticipating and mitigating potential issues.
  • Support Brokers with various tasks as needed.
  • Stay informed about current trends in the insurance industry.
Qualifications:

Required:
The qualifications listed below represent the knowledge, skills, and abilities required for this role. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.

  • Minimum of one year of retail insurance experience.
  • Possession of a Texas Insurance License.
  • Experience as a Technical Assistant or three years of general insurance experience.
  • Ability to comprehend and analyze essential components of insurance policies.
  • Capability to make independent decisions following company guidelines with minimal supervision.
  • Strong organizational, time management, and attention to detail skills.
  • Extensive knowledge of the insurance sector.
  • Ability to maintain professionalism and tact in all interactions.
  • Leadership skills to positively influence fellow assistants.
  • Strong interpersonal abilities.
  • Excellent verbal and written communication skills.
  • Proficient computer and office skills.
  • Willingness to work extended hours when necessary.
Preferred:

  • College degree with a focus on business or equivalent work experience.
Benefits Overview:

All regular employees (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, although eligibility for specific benefits may vary based on the division of CRC Group offering the position.

CRC Group provides medical, dental, vision, life insurance, disability, accidental death and dismemberment, and tax-advantaged savings accounts, along with other voluntary benefits.

All regularly scheduled employees (not temporary or contingent workers), regardless of hours, can contribute to a 401(k) savings plan, with eligibility for company matching contributions after one year of service and attainment of age 21.

Employees also receive a minimum of 10 days of vacation (prorated based on hire date and full-time or part-time status) during their first year, along with 10 sick days (also prorated) and paid holidays.

As you progress through the hiring process, you will learn more about the specific benefits available for any non-temporary position based on full-time or part-time status, position, and division of work.

This position is part of CRC Group.

CRC Group is committed to a diverse workforce and is an Equal Opportunity Employer, prohibiting discrimination based on race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classification protected by law.

CRC Group maintains a Drug-Free Workplace.


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