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Strategic Partnership Manager
2 months ago
Gloo is a mission-driven organization dedicated to empowering individuals and organizations to achieve their full potential. As a Strategic Partnership Manager, you will play a critical role in helping our customers succeed by providing exceptional support and guidance.
Key Responsibilities:- Build and maintain strong relationships with customers to understand their needs and goals.
- Develop and implement tailored strategies to drive customer growth and adoption.
- Collaborate with cross-functional teams to ensure seamless customer experiences.
- Conduct user-centered research to inform product development and improve customer outcomes.
- Analyze data to identify trends and opportunities for growth.
- 3+ years of experience in strategic account management or customer success.
- Advanced level competency with common office tools and CRM platforms.
- Experience helping customers navigate innovative features and solutions.
- Strong communication and interpersonal skills.
- Competitive compensation and bonus structure.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- Opportunities for professional growth and development.