Funeral Services Advisor

6 days ago


San Bernardino, California, United States SCI Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Professional to join our team at SCI. As a Pre-Planning Service Representative, you will play a critical role in helping families plan and prepare for their funeral services.

Key Responsibilities
  • Develop and maintain strong relationships with families and community members to generate referrals and sales leads.
  • Provide exceptional customer service and support to families in need, ensuring their needs are met and exceeded.
  • Collaborate with funeral directors and other staff members to provide seamless and high-quality service to families.
  • Stay up-to-date on industry trends and developments to provide informed and expert advice to families.
  • Meet and exceed sales targets and quotas, driving business growth and revenue for SCI.
Requirements
  • Bachelor's degree or equivalent experience in sales, marketing, or a related field.
  • 1-2 years of sales experience, preferably in the funeral services industry.
  • Strong communication and interpersonal skills, with the ability to build rapport with families and community members.
  • Ability to work independently and as part of a team, with a strong focus on customer service and satisfaction.
  • Valid driver's license and a clean driving record.
Preferred Qualifications
  • Funeral directors license, where required by state or province.
  • Previous experience with CRM systems and technology.
  • Bilingual or multilingual skills, with the ability to communicate with diverse families and community members.
Work Environment

This role requires working indoors and outdoors in various weather conditions, with frequent travel to different locations. The ability to work beyond standard hours, including evenings and weekends, is also required.



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