Patient Access Representative

1 week ago


Iowa City, Iowa, United States Ensemble Health Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will be responsible for performing admitting duties for all patients admitted for services at the hospital. This includes assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.

Responsibilities
  • Assign accurate MRNs and complete medical necessity / compliance checks
  • Provide proper patient instructions and collect insurance information
  • Receive and process physician orders and utilize a overlay tool
  • Provide excellent customer service as measured by Press Ganey
  • Conduct audits of accounts and assure that all forms are completed accurate, timely to meet audit standards
  • Pre-register patient accounts prior to patient visits
  • Explain general consent for treatment forms to the patient/guarantor/legal guardian, obtain necessary signatures and witnesses name
  • Review eligibility responses in insurance verification system and appropriately select the applicable insurance plan code
Requirements
  • High School Diploma/GED Required
  • CRCR Required within 6 months of hire (Company Paid)
What We Offer
  • A comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family
  • A culture that puts people first, last and always
  • Investment in your professional development
  • Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company


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