Help Desk Lead/Manager

We are seeking a skilled Help Desk Manager to lead our technical support team at LHH. The ideal candidate will have a solid technical background, excellent communication skills, and the ability to motivate and manage a team.Key ResponsibilitiesManage the help desk team and evaluate performance to ensure timely and accurate customer serviceContribute to...

At LHH, we are seeking a skilled Technical Support Leader to join our team. This role is responsible for managing the help desk team and ensuring timely and accurate customer service delivery.Key ResponsibilitiesLead the help desk team and evaluate performance to ensure exceptional customer serviceContribute to improving customer support by actively...

Job SummaryWe are seeking a highly skilled Help Desk Specialist (Senior) to join our IRS Customer Support Services (CSS) IT Service Desk team.Key ResponsibilitiesOversee the daily operations of the IRS Service Desk, ensuring alignment with IRS policies and guidelines.Coordinate efforts among subcontractors, team members, and other contractors to achieve...

The CyberTec team is seeking a skilled Help Desk Support Specialist to provide Level 1 end-user support for issues related to computer systems at the Criminal Justice Information System (CJIS) and the Connecticut Information Sharing System (CISS).The ideal candidate will have a strong understanding of IT service management principles and be able to...

Job Title: Help Desk Support Service SpecialistCayuse Native Hawaiian Veterans, LLC is a leading provider of innovative solutions and delivery excellence in the technology and government sectors. We are seeking a highly skilled Help Desk Support Service Specialist to join our team.Key Responsibilities:Provide technical support for complex IT issues and lead...

Job Title: Help Desk SpecialistJob Summary: DecisionPoint Corporation is seeking a skilled Help Desk Specialist to join our IRS Customer Support Services (CSS) IT Service Desk team.Key Responsibilities:Provide remote support for IT Service Desk Tier 1 requests, including software installation, upgrades, troubleshooting, and resolving hardware and software...

Job Description:Distributed Solutions, Inc. is seeking a highly skilled Help Desk Lead to join our team. As a Help Desk Lead, you will be responsible for providing professional and efficient helpdesk support to our customers.Key Responsibilities:Develop and maintain a fundamental understanding of Federal Acquisition Regulation (FAR).Utilize ticket tracking...

Keller Schroeder is seeking a skilled Help Desk Technician to join our team. This is a direct hire, onsite position in Madisonville, KY, with a remote location in Texas. The successful candidate will serve as the primary point of contact for IT-related issues at both locations.Key Responsibilities:• Provide timely and effective support for local and remote...

Job Summary:We are seeking a skilled Help Desk Technician to join our team at Apex Systems. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving hardware and software issues, and assisting with the installation and configuration of computer systems.Key Responsibilities:Provide...

Job Title: Help Desk Support SpecialistBusiness Unit: SystemsDepartment: Help DeskReports To: Manager, Help DeskLocation: Summary: Provides first-level technical support to HCLTech's information technology functions.Key Responsibilities Identifies and resolves reported problems related to voice systems, data centers, account administration, email, desktop,...

Job Title : Help Desk AssociateLocations:. : Onsite in McLean, VA Job Description:We are a level 1/1.5 (Service Desk/Technology Solution Center) support team taking customer calls, live chats, and walk-ins. Our team provides first-level resolutions for incidents and requests when possible.Key Responsibilities:Perform level 1-1.5 support for internal...

Job Summary:We are seeking a skilled Help Desk Support Specialist to join our team at Courser. As a Help Desk Support Specialist, you will be responsible for providing technical support to our customers via phone, email, and chat.Responsibilities:Provide technical support for computer hardware, software, and network issuesAssist customers with...

**Job Overview**Cayuse Holdings, a leading provider of innovative solutions and delivery excellence, seeks a skilled Help Desk Support Service Specialist to join our team. As a key member of our IT support team, you will handle complex technical support requests and lead other technicians in providing exceptional support.**Key Responsibilities** Analyze and...

Job SummaryWe are seeking a skilled Help Desk Support Specialist to join our team at Insight Global. As a Help Desk Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting network usage and computer peripherals, and resolving network communication problems independently.Key ResponsibilitiesManage incoming...

Position Title: Help Desk Technician IILocation: Wichita KSClearance Requirements: Active Secret ClearancePosition Status: ContractPay Rate: $18/hour on W2Experience: Minimum of 1 year in a related technical support or help desk roleTechnical Skills: Proficiency in troubleshooting and technical support for IT systems, software, and hardwareJob Overview:As a...

Job SummaryThe IT Help Desk Analyst will provide technical assistance to computer system users and perform problem determination and resolution for all end-user support. This role assists in the design, installation, maintenance, and general support of the user environment, including systems installation and servicing, troubleshooting, problem determination,...

Job SummaryThe Service Desk Lead will oversee the IT Support team, ensuring it delivers exceptional customer service and timely technical support for moderately complex end-user computer and software issues, thereby ensuring end-user productivity. This position is responsible for supporting the installation, configuration, and ongoing functionality of...

About the Firm:Our client is a top-tier alternative asset manager with a hybrid private equity and hedge fund strategy, boasting a long history of proven success in the industry and an amazing reputation and brand name.Company Culture:The firm has an amazing company culture, with a very friendly and inclusive environment that fosters growth and...

Job Summary:We are seeking a highly skilled Sales Desk Professional to join our team at Insight Global. As a Sales Desk Professional, you will be responsible for processing and managing customer orders, developing customer relationships, and providing exceptional customer service.Key Responsibilities:Answer incoming customer phone calls and provide...

Dynamic V Solutions is seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting DISA JSP ETM in Arlington, VA. The successful candidate will have extensive experience managing help desk operations and delivering high-quality customer service in a fast-paced, mission-critical setting.Key...