Sales Desk Professional

4 weeks ago


Reston, Virginia, United States Insight Global Full time

Job Summary:

We are seeking a highly skilled Sales Desk Professional to join our team at Insight Global. As a Sales Desk Professional, you will be responsible for processing and managing customer orders, developing customer relationships, and providing exceptional customer service.

Key Responsibilities:

  • Answer incoming customer phone calls and provide professional sales support.
  • Receive and process orders on behalf of customers in an efficient and accurate manner.
  • Negotiate and adjust delivery dates with customer agreement.
  • Work with customers to meet customer service fill rate goals and maximize customer satisfaction.

Requirements:

  • 2-3 years of experience in a help desk, service desk, sales, or call center environment.
  • MS Office Suite proficiency, with advanced skills in MS Outlook and MS Excel.
  • Experience using SAP and order entry/order management systems.
  • Strong reliability, ownership, and proactive problem-solving skills.

Preferred Qualifications:

  • Sales experience within a call center environment.
  • Automotive industry experience.
  • Experience using Salesforce and/or New Voice Media.

About the Role:

This is a client-facing role that requires strong communication and interpersonal skills. The successful candidate will be able to work effectively in a fast-paced environment and prioritize tasks to meet customer needs.



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