Front Office Director
1 week ago
- Lead and direct the work of other employees, making personnel decisions as needed.
- Develop and implement customer service policies and procedures to enhance service quality.
- Analyze customer feedback and service metrics to identify areas for improvement.
- Train and mentor customer service representatives to ensure high levels of performance and engagement.
- Ensure compliance with federal, state, and local regulations, including EEO, FMLA, and FLSA.
The estimated annual salary for this role is $70,000 - $90,000 based on industry standards and location. However, final compensation may vary depending on factors such as experience, qualifications, and performance.
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Front Office Services Director
1 week ago
Cleveland, Ohio, United States Gables Search Group Full timeKey Responsibilities:Schedule and oversee staff, including crafting schedules, managing payroll, and approving overtime.Supervise patient records, ensuring accuracy and up-to-datedness.Update office procedures, implementing improvements as needed.Assist with billing, providing support with insurance authorizations and medical billing.Maintain provider...
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Office Director
2 weeks ago
Cleveland, Ohio, United States L. S. Starrett Full timeJob Title: Office DirectorAt L. S. Starrett, we are seeking a highly skilled and experienced Office Director to lead our front office functions. This is an excellent opportunity for a proactive individual who can effectively manage teams, enhance customer satisfaction, and streamline administrative processes.About the Role:We are looking for someone with...
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Front Office Operations Manager
2 weeks ago
Cleveland, Ohio, United States New Waterloo Full timeJob OverviewThe Assistant Front Office Manager is responsible for overseeing the reception, concierge, night operations, valet, and reservation sales teams. Collaborating with all internal departments, the Assistant Front Office Manager ensures seamless guest experiences and assists in leading the front-of-house operations for the hotel.
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Front Office Operations Manager
2 weeks ago
Cleveland, Ohio, United States Hyatt Regency Cleveland Full timeJob DescriptionWe are seeking a highly skilled Front Office Operations Manager to join our team at Hyatt Regency Cleveland. In this role, you will oversee the front office staff and be responsible for cash control, staffing needs, and guest services.About UsAt Hyatt, we believe that exceptional performance is rewarded with outstanding benefits and career...
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Front Office Supervisor
1 week ago
Cleveland, Ohio, United States L. S. Starrett Full timeAbout the RoleWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at L. S. Starrett. As the successful candidate, you will be responsible for leading our front office functions, including customer service operations, purchasing, and general administrative tasks. You will work closely with our leadership team to develop...
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Front Office Operations Manager
2 weeks ago
Cleveland, Ohio, United States 6H Management LLC Full timeJob OverviewFidelity Hotel, a luxury hotel located in the historic Baker Building, is seeking an experienced Assistant Front Office Manager. As part of our team, you will be responsible for overseeing day-to-day operations and ensuring a seamless guest experience. With a strong focus on customer service and relationship-building, this role requires excellent...
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Front Office Night Auditor
1 week ago
Cleveland, Ohio, United States Residence Inn Cleveland Downto Full timeJob OverviewWe are seeking a highly skilled Front Office Night Auditor to join our team at the Residence Inn Cleveland Downtown hotel. As a key member of our front desk staff, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our hotel's night audit process.ResponsibilitiesConduct nightly audits to reconcile...
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Office Operations Director
1 week ago
Cleveland, Ohio, United States L. S. Starrett Full timeJob OverviewL. S. Starrett is seeking an experienced Front Office Supervisor to lead our front office functions, including customer service operations, purchasing, and general administrative tasks. The ideal candidate will possess excellent communication and interpersonal abilities, proficiency in Microsoft Office Suite and HR software, and knowledge of...
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Front Office Manager
4 weeks ago
Cleveland, Ohio, United States MSCCN Full timeMSCCN Assistant Front Office Manager OpportunityWe are seeking a highly skilled Assistant Front Office Manager to deliver exceptional first impressions and create memorable experiences for our guests.This role is responsible for managing the front office team, engaging with guests, and conducting regular inspections to ensure a warm welcome.Main...
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Administrative Director
3 weeks ago
Cleveland, Ohio, United States L. S. Starrett Full timeAbout the Role:We are seeking an experienced administrative professional to join our team as an Administrative Director. As a key member of our front office team, you will be responsible for overseeing general office operations, managing employee relations, addressing concerns, and fostering a positive workplace environment.Your duties will include...
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Front Office Supervisor
1 week ago
Cleveland, Ohio, United States Residence Inn Cleveland Downto Full timeJob SummaryThe Night Auditor is responsible for ensuring the accurate preparation and disposition of all Night Audit work. This role oversees the front desk operation during the overnight shift, typically from 11pm to 7am. Key responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting...
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Hotel Guest Experience Director
3 weeks ago
Cleveland, Ohio, United States New Waterloo Full timeAbout the Role: New Waterloo is seeking an experienced Hotel Guest Experience Director to lead our front office team. In this critical role, you will oversee the day-to-day operations of the hotel's front desk, concierge, and night operations teams. Your primary objective will be to deliver exceptional guest experiences, ensuring that every stay is memorable...
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Front Desk Lead
1 week ago
Cleveland, Ohio, United States Hyatt Regency Cleveland Full timeJob Description">The Assistant Front Office Manager plays a vital role in ensuring the smooth operation of our front office. This includes supervising front office staff, managing cash controls, and coordinating guest services. The successful candidate will have excellent leadership and communication skills, as well as the ability to work under...
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Front Desk Lead
3 weeks ago
Cleveland, Ohio, United States New Waterloo Full timeJob Description:Fidelity Hotel in Cleveland, OH is hiring for a Front Desk Lead role. This is an exciting opportunity for a motivated individual to join our team and contribute to delivering exceptional guest experiences. As a Front Desk Lead, you will be responsible for managing front desk operations, leading and motivating front office team members, and...
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Front Desk Ambassador
1 week ago
Cleveland, Ohio, United States Kimpton Hotels & Restaurants Full timeJob Title:Front Desk Ambassador">About the Job:We are seeking a Front Desk Ambassador to join our team at Kimpton Hotels & Restaurants. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests. Your role will involve registering and checking out hotel guests, handling PBX operations, mail and...
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Administrative Director for Medical-Legal Office
3 weeks ago
Cleveland, Ohio, United States LHH Recruitment Solutions Full timeAt LHH Recruitment Solutions, we are seeking an experienced Administrative Director to oversee the day-to-day operations of our medical-legal office in Mayfield Heights. This is a unique opportunity to join a dynamic team and utilize your exceptional organizational skills to drive success.About the RoleThe successful candidate will be responsible for...
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Front Desk Leadership Position
3 weeks ago
Cleveland, Ohio, United States Gables Search Group Full time**Job Description:** Front Desk Leadership PositionGables Search Group is looking for a skilled Front Desk Leadership Position candidate to lead our client's medical practice. This is an excellent opportunity for a seasoned professional to take on a leadership role and drive results.The ideal candidate will have a minimum of 3-5 years of experience in a...
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Office Coordinator
3 weeks ago
Cleveland, Ohio, United States Cleveland Clinic Full timeAt Cleveland Clinic, we are committed to delivering the highest quality patient care and improving coordination between nursing teams, administrative staff, and providers. As an Administrative Assistant II, you will play a crucial role in ensuring the smooth operation of our healthcare organization.This position requires exceptional clerical, communication,...
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Physical Therapy Front Desk Associate
2 weeks ago
Cleveland, Ohio, United States Highland Wellness Center Full timeAbout the RoleAs a key member of our front office staff, you will be responsible for scheduling appointments, handling phone calls, and processing payments. You will also assist with case management and ensure seamless communication between patients, providers, and staff.
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Front Desk Hospitality Associate
1 week ago
Cleveland, Ohio, United States 6H Management LLC Full timeCompensation: $35,000 per yearThis role is an exciting opportunity to join our hotel team as a Front Desk Agent. As a key member of our front office staff, you will be responsible for providing exceptional guest service, managing reservations, and ensuring seamless check-in and check-out experiences for our guests.Job Responsibilities:- Greet guests warmly...