Digital Banking Operations Specialist
5 hours ago
At BankTalent HQ, we are seeking a highly skilled Digital Banking Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our online banking services and products.
Key Responsibilities:- Manage the fulfillment of account opening, enrollment, maintenance, and support of online banking services and products.
- Provide exceptional customer service to external and internal clients via telephone and/or email.
- Implement fraud and risk management corporate standards in the setup and maintenance of accounts.
- Stay up-to-date with technical expertise and knowledge of online products and services, and assist with identifying system and procedural improvements.
- Ensure adherence to bank policy and regulations related to account opening and online maintenance.
- Maintain accurate documentation and records of customer information, inquiries, complaints, and services implemented.
- High School diploma or equivalent and 1+ years of experience in branch banking, bank operations, digital and online banking, fraud detection, or bank regulations related to opening accounts.
- Working knowledge of banking, new accounts, banking operations, banking products and services, processes, and procedures.
- Basic understanding of online banking, risk management, and fraud detection skills.
- Excellent communication and analytical skills, with the ability to work collaboratively in a team setting.
- Competitive compensation package, including medical, dental, and vision insurance, starting on day one.
- 401(k) plan with company match, profit sharing, and paid time off (PTO).
- Opportunities for professional growth and development, including tuition reimbursement and mental health benefits.
We offer a dynamic and supportive work environment, with a focus on employee well-being and success. If you are a motivated and detail-oriented individual with a passion for digital banking, we encourage you to apply for this exciting opportunity.
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Digital Banking Operations Specialist
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Midvale, Utah, United States BankTalent HQ Full timeJob Title: Digital Banking Operations SpecialistAt BankTalent HQ, we are seeking a highly skilled Digital Banking Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our online banking services and products.Key Responsibilities:Manage the fulfillment of account opening,...
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