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Lockbox Operations Specialist

2 months ago


Midvale, Utah, United States Zions Bank Full time
About the Role

Zions Bancorporation is a leading financial institution that operates in a fast-paced, information-driven environment. We are seeking a highly skilled and adaptable individual to join our team as a Lockbox Specialist.

Key Responsibilities
  • Process deposits accepted through the lockbox processing system.
  • Provide customers with backup documentation as requested.
  • Log and track all incoming remittance mail; sort, open, and verify outgoing mail.
  • Perform a variety of clerical duties, answer questions or inquiries from lockbox customers, resolve problems or issues, and perform data and item entry.
  • Correspond with clients or bank personnel on various lockbox items.
  • Notify support areas of problems or issues that could cause delays in items being processed.
  • Be responsible for tracking and monitoring reports.
  • Perform other duties as assigned.
Requirements
  • Requires a High School diploma or equivalent and some data entry, balancing, office, clerical, or other related experience.
  • Bank operations, item processing preferred.
  • A combination of education and experience may meet job requirements.
  • Basic knowledge of 10-key, data entry, and balancing principles.
  • Must have good customer service and communication skills, both verbal and written.
  • Requires knowledge of various types of computer software, including spreadsheets and word processing programs.
  • Must be accurate.
  • Ability to perform well under pressure and meet deadlines.
Benefits
  • Medical, Dental, and Vision Insurance - START DAY ONE
  • Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts
  • Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays, and any applicable state holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits, including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
  • Employee Ambassador preferred banking products