Technical Support Engineer II
2 weeks ago
Technical Support Engineer II - Siemens Industry Software GmbH
Join a leading global technology firm dedicated to transforming healthcare through innovation.
Position Overview
As a Technical Support Engineer II, you will play a pivotal role in ensuring the optimal performance of Siemens Healthcare Diagnostics instruments. This position is ideal for a motivated professional seeking to advance their career in a dynamic environment.
Key Responsibilities
- Install, troubleshoot, and maintain Siemens Healthcare Diagnostics equipment with minimal oversight.
- Deliver timely repairs and comprehensive training to operators, enhancing system efficiency and customer satisfaction.
- Manage financial aspects of your territory, including revenue generation and inventory oversight.
- Oversee company assets, ensuring proper management of tools, vehicles, and inventory.
- Build and maintain strong professional relationships with clients and colleagues, while accurately handling administrative tasks.
Ideal Candidate Profile
The successful candidate will possess:
- Experience in establishing and nurturing professional relationships with clients and peers.
- Proficiency in testing, repairing, and maintaining medical equipment.
- Strong communication and customer service skills.
- Expertise in using tools and service testing equipment.
Qualifications
To excel in this role, candidates should have:
- A minimum of a high school diploma; a technical Associate's Degree or equivalent is preferred.
- At least 5 years of experience as a medical technologist or field service engineer, particularly in servicing diagnostic instruments.
- Strong judgment in customer relations and resource management, along with a solid understanding of instrument systems technology.
Company Commitment
Siemens Industry Software GmbH is committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.
Equal Opportunity Statement
We are an Equal Opportunity Employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, or any other characteristic protected by law.
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