Healthcare Solutions Engineer II
2 weeks ago
**Position: Technical Support Engineer II**
**Company: Siemens Industry Software GmbH**
**Location: Remote**
**Overview**
Siemens Industry Software GmbH is a premier global provider of medical technology solutions, dedicated to enhancing healthcare delivery through innovative products and services. We are seeking a **Technical Support Engineer II** to join our dynamic team.
**Key Responsibilities**
As a **Technical Support Engineer II**, your primary responsibilities will include:
- Installing, diagnosing, and maintaining Siemens Healthcare Diagnostics equipment at client locations with minimal oversight.
- Providing timely and effective repairs while ensuring comprehensive training for operators to maximize system efficiency and customer satisfaction.
- Managing financial outcomes within your designated area, striving to meet or surpass revenue and expense targets.
- Overseeing company resources, including tools, inventory, and vehicles, to ensure optimal operational performance.
- Building and nurturing professional relationships with clients and colleagues, while accurately completing necessary administrative tasks.
**Ideal Candidate Profile**
This role is well-suited for an individual who possesses:
- Strong interpersonal skills to foster effective business relationships.
- Experience in the maintenance and repair of capital medical equipment.
- Excellent communication abilities and a customer-centric approach.
- Proficiency in utilizing tools and service testing equipment.
**Qualifications**
To be successful in this position, candidates should have:
- A minimum of a high school diploma; a technical Associate's Degree or equivalent is preferred.
- At least 5 years of experience as a medical technologist or field service engineer, particularly in servicing diagnostic instruments.
- Strong analytical skills and a comprehensive understanding of instrument systems technology, including mechanics, electrical systems, and software.
**Commitment to Health and Safety**
Siemens Industry Software GmbH prioritizes the health and safety of our employees and clients. We require all new hires to be fully vaccinated, except where prohibited by law.
**Our Culture**
At Siemens, we value the dedication and passion of our team members. Our mission is to innovate for healthcare, building on our legacy of pioneering advancements. We provide a flexible and dynamic work environment that encourages personal and professional growth.
**Equal Opportunity Employer**
Siemens is committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and experiences.
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